| 1. |
Micropayments Rise Again ( Pages)
by D. Geller
Aug 1, 1999 Abstract : eCharge, whose previous initiative was a service that would allow consumers to charge purchases to their phone bill, will announce a new charging and billing system that is completely Internet based.
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| 2. |
Siebel Rallies Its Integration Alliance Troops Part 1: Recent Announcements ( Pages)
by P.J. Jakovljevic
May 10, 2002 Abstract : Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a full view of the customer is by integrating front-end, customer facing applications (e.g., contact management) with back-office systems, such as billing applications and financial ERP modules.
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| 3. |
The Reinvention of Software Vendors and End-User Value ( Pages)
by Olin Thompson
May 9, 2003 Abstract : Application vendors are focusing on their install base as their primary source of revenue while cutting costs to provide profitability. Most vendors will tell you that they are both new account and customer oriented, and some have struck this balance. But the vast majority have been worshipping at the Wall Street idol of new accounts for so long that the reality is, they have a new account business model.
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| 4. |
Stand Up, Sit Down...Don't Fight,Fight,Fight ( Pages)
by Ross Jacobsen
Sep 3, 2002 Abstract : Can you relate to the following software demo situation? Jennifer, the sales engineer, is at the keyboard. She’s on a roll. She’s been setting the stage to show how her price matrix capability will eliminate costly errors. This is all-important to the prospect. She has the audience’s full attention and is steadily moving them toward her objective. Suddenly Robert, the account executive, interrupts from the back of the room. “Jennifer, I think this would be a great time to show how the information you’re working with updates the data warehouse and is immediately available for sales analysis purposes.” Everybody shifts their attention from Jennifer and the all-important price matrix capability to Robert and the equally important data warehouse function. In an instant, the momentum Jennifer has been building dies.
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| 5. |
Back to the Future: Olde JWT Comes Back and Agency.com Feels the Pinch ( Pages)
by R. Krause
Aug 16, 2000 Abstract : When Lipton Brisk hired web expert Agency.com over JWT it got them more than it bargained for: an agency full of ideas that clashed with their image. JWT's persistence at getting its account back is an example that new and exciting and technology expertise doesn't buy much for pure plays if they don't understand their clients. And the world is changing –back.
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| 6. |
FolloWAP Launches iFollow – Gee Wiz Bang! Wireless Instant Messaging! ( Pages)
by P. Hayes
May 22, 2000 Abstract : We recommend that wireless users hold off from establishing an account with the iFollow service, until such a time as the service has proven to be reliably interoperable. If it does, jump on board!
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| 7. |
Europe's Mobile 'ONE' Selects InfoSpace for New Wireless Internet Services ( Pages)
by P. Hayes
May 2, 2000 Abstract : Once a user has logged onto his/her home page he/she will be able to gain instant access to Calendaring, Address Books, Instant Messaging and access to user specific account information
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| 8. |
Are You Tuned into Radio Frequency Identification? (3 Pages)
by Dylan Persaud
Jun 15, 2007 Abstract : This article examines the organizational fit of radio frequency identification (RFID) and its technology's basic mechanics. Its prohibitive costs often account for the decision to not implement RFID. Yet some factors influencing adoption may shed new light on why RFID is important.
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| 9. |
Stand Up, Sit Down...Don't Fight,Fight,Fight (5 Pages)
by Ross Jacobsen
Jan 8, 2002 Abstract : Can you relate to the following software demo situation? Jennifer, the sales engineer, is at the keyboard. She’s on a roll. She’s been setting the stage to show how her price matrix capability will eliminate costly errors. This is all-important to the prospect. She has the audience’s full attention and is steadily moving them toward her objective. Suddenly Robert, the account executive, interrupts from the back of the room. “Jennifer, I think this would be a great time to show how the information you’re working with updates the data warehouse and is immediately available for sales analysis purposes.” Everybody shifts their attention from Jennifer and the all-important price matrix capability to Robert and the equally important data warehouse function. In an instant, the momentum Jennifer has been building dies.
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